Frequently Asked Questions

We provide comprehensive technology solutions including custom software development, mobile app development, UI/UX design, POS systems, school management systems, and process automation. Our expertise spans across web applications, enterprise solutions, and digital transformation consulting.

Yes, while we're based in Uganda, we serve clients across Africa and internationally. Our remote collaboration tools and project management systems enable us to work effectively with clients worldwide.

We work across various industries including education, retail, healthcare, construction, finance (SACCOs), agriculture, and manufacturing. Our solutions are tailored to meet specific industry requirements and compliance standards.

You can request a demo by visiting our Contact page, calling us directly at +256 741 341 483, or emailing info@xhenvolt.com. We'll schedule a convenient time to discuss your requirements and demonstrate relevant solutions.

Project timelines vary based on complexity and scope. Simple websites take 2-4 weeks, mobile apps 6-12 weeks, and enterprise systems 3-6 months. We provide detailed timelines during project planning and keep you updated throughout development.

We follow an agile development approach with regular check-ins and feedback sessions. Minor changes are included, while major scope changes are discussed and may affect timeline and budget. We maintain transparent communication throughout.

Yes, all our solutions come with comprehensive support packages including technical support, maintenance, updates, and user training. We offer different support tiers based on your needs and budget.

Security is our top priority. We implement bank-level security protocols including data encryption, secure hosting, regular security audits, user authentication, and compliance with international security standards like GDPR and ISO 27001.

Absolutely. We specialize in system integration and can connect our solutions with your existing software, databases, and third-party services through APIs and custom connectors, ensuring seamless data flow.

We offer flexible pricing models including fixed-price projects, hourly rates, and monthly retainers. Pricing depends on project complexity, timeline, and required features. We provide detailed quotes after understanding your requirements.

Yes, we offer flexible payment plans for larger projects, typically structured as milestone-based payments. This helps manage cash flow while ensuring project progress and quality delivery.

Our maintenance packages include regular updates, security patches, bug fixes, performance monitoring, backup management, technical support, and user training. Packages are customized based on your system complexity.