“What if the fingerprint device stops working?”
You switch to manual mode instantly. We ship a replacement the same day. And every record auto-syncs once it's plugged in.
How the Device Pipeline Works
From finger scan to dashboard — with a built-in safety net at every step.
Built for Real-World Conditions
Plug-and-Play Hardware
DRAIS supports major biometric scanners out of the box. We configure, test, and install the devices at your school — staff just supervise.
USB & Network Modes
Devices connect via USB for local setups or TCP/IP for networked campuses. Both modes support offline caching automatically.
Auto-Sync on Reconnection
If a device goes offline, all cached attendance data syncs automatically the moment connectivity is restored. Zero manual intervention.
Instant Failure Alerts
If a device stops responding, our monitoring triggers an alert. Your school and our team are notified simultaneously.
Same-Day Replacement
We maintain spare device inventory for every region. If a scanner fails, we dispatch a replacement the same day.
Manual Override Mode
While a device is being replaced, staff can record attendance via the DRAIS web interface. Records merge seamlessly once hardware returns.
What Happens When a Device Fails
Device malfunction detected
Monitoring system flags the device. Alert sent to Xhenvolt support team.
Manual mode activated
Staff switch to web-based attendance entry. Classes continue uninterrupted.
Replacement dispatched
A pre-configured spare device is sent from regional inventory.
New device installed & synced
Manual records + cached data merge automatically. No duplicates, no gaps.
Want to see the hardware in action?
We'll bring a device to your school for a free hands-on demo.