Back to all questions

“Will our staff actually be able to use it?”

Yes — confidently. DRAIS is designed for non-technical users, and we provide thorough hands-on training until every staff member is comfortable.

The Training Journey

Three phases take staff from first-time user to confident operator — typically within 2 days.

Phase 1On-Site TrainingHands-on with real deviceRole-specific walkthroughsQ&A with trainerPhase 2Guided PracticeStaff use system liveTrainer shadows operationsCorrections in real-timePhase 3Independent UseStaff operate soloWhatsApp support line30-day check-in callStaffConfidentDesigned for Non-Technical StaffLarge buttons • Simple language • Step-by-step prompts • No coding or IT knowledge requiredAverage time to proficiency: 2 days

How We Get Your Staff Ready

On-Site Hands-On Training

Our team visits your school and trains every staff member in person. We tailor sessions to each role — admins, teachers, and IT staff get different walkthroughs.

Built for Non-Tech Users

DRAIS screens have large buttons, clear labels, and step-by-step wizards. If someone can use WhatsApp, they can use DRAIS.

Guided Practice Phase

After initial training, we shadow your staff for 1-2 days as they use the system live — correcting mistakes in real-time so habits form correctly.

Printed Quick-Reference Guides

Every school receives laminated quick-reference cards with step-by-step instructions for common tasks like marking attendance and generating reports.

WhatsApp Support Line

Staff can text our support team anytime for quick help. We typically reply within minutes during school hours.

Video Tutorials Library

Short, focused video walkthroughs for every DRAIS feature. Staff can revisit them anytime at their own pace.

The Simplicity Promise

We design every screen with the assumption that the user has zero technical background. If it's confusing, it's our fault — and we fix it.

2 days
Avg. time to proficiency
100%
Staff trained on-site
< 3 min
WhatsApp reply time
24/7
Video tutorials access

“I was worried my teachers wouldn't cope with another new system. But the Xhenvolt team trained everyone in one afternoon and stayed the whole next day to make sure it stuck. Now my staff love it.”

— Wagogo Husama, Headteacher, Albayan Quran Memorization Center

Ready to see how easy it is?

Schedule a demo and we'll walk your team through DRAIS in under 30 minutes.